Returns & Exchanges

We want you to be completely satisfied with your Shrimps purchase, which is why we offer a 30-day return window for all items in their original condition. If your order isn't quite right, our streamlined process makes returning or exchanging your products fast and simple.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing